Our Commitment to Privacy

At Mawwal, your privacy is our top priority. We are committed to protecting the privacy of both our customers and visitors to our website. We will never share, rent, or sell your personal information to any third party without your explicit consent.

Information We Collect

This Privacy Policy applies to all information collected or submitted on the Mawwal website: www.mawwal.com

Information Collection

Mawwal collects personal information from you at several points on our website. This includes:

• Account Creation: You may choose to create an account on our website, which stores your contact information and preferences for a more streamlined shopping experience.

Information Use and Ownership

We use your personal information to:

• Send you promotional emails and updates (with your permission).
• Improve the content and functionality of the website based on user data.

Mawwal is the sole owner of the personal information collected on our website. We will never share this information with any third party without your consent, except as required by law.

Promotional Communications

We may send you occasional emails about promotions, new products, and other Mawwal news. You can opt-out of receiving these emails at any time by following the unsubscribe instructions included in each email or by contacting us directly.

Service-related Announcements

We will send you service-related announcements on rare occasions, such as website maintenance or order updates. You cannot opt-out of these announcements as they are not promotional in nature.

Customer Service

We will use your personal information to communicate with you regarding your account, inquiries, and customer service needs. We may contact you via email, phone, or mail.

Information Storage and Maintenance

We store your personal information on secure servers. We may also use cookies and other tracking technologies to collect information about your browsing activity on our website. This information helps us improve the website and personalize your experience.  

Aggregate Information (Non-Personally Identifiable)

We may collect and share aggregate data (information that does not identify individual users) with our marketing partners and advertisers. This data helps us understand our customer base and improve our marketing efforts.

Legal Disclaimer

We reserve the right to disclose your personal information as required by UAE law or when we believe disclosure is necessary to protect our rights or comply with a legal process.

Choice/Opt-out

You can opt-out of receiving promotional communications from Mawwal at any time by following the instructions included in each email or by contacting us at info@mawwal.com

 

Technical Methodologies

Log Files

We collect information about your website usage, such as IP address, browser type, and pages visited. This information is used for website analytics and does not identify individual users.

Cookies

We use cookies to store information about preferences. You can choose to disable cookies in your browser settings, but this may affect your ability to use certain features of our website.

 Clear Gifs (Web Beacons/Web Bugs)

We may use clear gifs in our emails to track email opens and improve future marketing campaigns. This information does not identify individual users.

Hyperlinks to Other Sites

Our website may contain links to other websites that are not owned or controlled by Mawwal. We are not responsible for the privacy practices of these other websites. We encourage you to read the privacy policy of each website you visit.

Security

We take all necessary precautions to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.  

Business Transitions

In the event of a business transition (merger, acquisition, etc.), your personal information may be transferred to the new owner. We will notify you via email if such a transfer occurs.

Contact Us

If you have any questions about our Privacy Policy, please contact us at info@mawwal.com

Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the updated policy on our website. 

This Privacy Policy is effective as of 01/09/2024